Member Journal Entry:

Re: "Finally"

Posted: 2/4/2008 1:57:56 AM | Views:624

The Mint's turnaround time...

Don't you find it remarkable that while you waited from a November order until February to get 2007 coins, the Mint was busily pumping out 2008 coins?

I mean, call me crazy, but shouldn't it be FIFO? First in, First out? Are we TOO logical to think in such rational means? That old orders should be processed before new ones? A radical notion I know, but what do we know about customer service, after all, the Mint transfers their role for the administration to a company (Accenture) with primarily off-shore locations, with even one or two in North America. The Mint takes DOWN their web site on the SAME DAY they launch a tremendously popular new, limited edition, commemorative coin, and at the same time does NOT add additional phone staff.

What do we know? They have ALL the brilliant ideas.

Please Note: Member contributed comments do not reflect the views of the Certified Collectibles Group. View Full Disclaimer >

Recent Journals by BULLY

ANACS on eBay   (Posted 04/24/2013 - Viewed 662 times)
NGC coins being swapped out for PCGS coins   (Posted 02/28/2012 - Viewed 779 times)
Gold vs Platinum   (Posted 02/23/2012 - Viewed 711 times)
PART TWO: Security of your coin collection   (Posted 02/23/2012 - Viewed 1086 times)
Re: "Finally"   (Posted 02/04/2008 - Viewed 624 times)
I'm with Bruce   (Posted 02/02/2008 - Viewed 637 times)
To "Disheartened"   (Posted 02/01/2008 - Viewed 644 times)
Aussie Lunars - To VUMC409   (Posted 01/29/2008 - Viewed 523 times)
To "Scared Stiff" - Insurance for coins, in transit and in general   (Posted 01/28/2008 - Viewed 663 times)

To follow or send a message to this user,
please log in